Frequently Asked Questions

What is the purpose of TCard?

TCard has been established to support wide range of noble causes, from cultural, diversity and accessability initiatives to breast cancer awareness campaigns.


How can I submit a campaign design for TCard?

You can always send us an email at pr@tcard.io describing the campaign, your contact information, and the designs you would like to see on the TCard.


When will my TCard arrive?

The orders are fulfilled within 3-5 days and sent via standard USPS Shipping. TCard should be in your doorstep in about 6 - 10 business days.


Why are these TCards collectible?

These are the first TCards available to the public and they will be printed with model and serial number. And these will only be available for a limited time only!


What is the refund policy?

All products are sold “as is” and no refunds will be issued. We are a very small US based company. Each card is printed on demand after an order is submitted. Each card is also visually inspected before shipping to ensure that it meets our high quality standards.


Since there are no refunds, how can I assess the size and quality of the product?

The dimensions are the same as those of a credit card, about 3.3 x 2.1in! You may look at the different images posted on our website to help you visualize it in real life. TCard is designed to be worn proudly and spread the word on your chosen campaign, though normal wear and tear will apply.

Check people is talking about us on Twitter and Facebook.


What if I receive a broken TCard?

Quality issues are rare but they can happen. If there is any issue you are concerned about with your TCard, please contact us within 7 days of your delivery date by an email (to: orders@tcard.io). Please send us a photography indicating the issue. We will work around the clock to address any quality issues you may encounter.


What payments methods do you accept?

We accept Visa, Mastercard, American Express, and Discover.